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Privacy Policy

Privacy Policy

Last Updated: May 01, 2026

At Exclusive Cleaning Services, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our website or book our services in Grove City, OH.

1. Information We Collect

We collect information that helps us provide a premium cleaning experience, including:

  • Personal Identifiers: Name, physical address, email address, and phone number.

  • Property Details: Square footage, number of rooms, presence of pets, and specific cleaning preferences.

  • Payment Information: Processed securely through our third-party payment processors (e.g., Stripe or Square). We do not store full credit card numbers on our servers.

  • Technical Data: IP address, browser type, and cookies to improve your experience on our Wix-hosted site.

2. How We Use Your Information

We use your data strictly for business operations, including:

  • Providing accurate service estimates.

  • Scheduling and confirming your Luxe Deep Clean or Pristine Clean appointments.

  • Sending service reminders and invoices.

  • Improving our website functionality and local Grove City marketing efforts.

3. Data Sharing & Third Parties

We do not sell your personal information to third parties. We only share data with trusted partners necessary to run our business, such as:

  • Scheduling Software: To manage your appointments.

  • Payment Processors: To securely handle transactions.

  • Legal Requirements: If required by law to protect our rights or comply with a judicial proceeding.

4. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you.

  • Request that we correct or delete your data.

  • Opt-out of marketing emails by clicking the "unsubscribe" link at the bottom of our communications.

5. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

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